FAQs

Before the purchase

Can I test drive and try out the Tough and he Scout?

Of course, at any time by appointment in Bremerhaven!

Do I have to purchase the Tough for the Scout camper, or can I also use my own existing bike trailer?

Although we recommend using our own Tough, you can still use your existing bike trailer. The important thing is that the trailer features an integrated overrun brake and a Weber heavy-duty coupling (required by law due to the weight).

What does the authorisation of the Tough with overrun brake and Weber heavy-duty coupling for road traffic include?

All variants of the Tough have a max. loading area of 135 x 62 cm
The Tough with hydraulic overrun brake has a dead weight of 19.5 kg
In this version, the Tough has a permissible payload of 80.5 kg
The Scout has a dead weight of approx. 49.5 kg
This results in a permissible payload of approx. 30 kg.

How long does it take to assemble and dismantle the Scout on the Tough?

Three to five minutes at most.

Do you need a special authorisation for road traffic for the Scout?

No, the Scout is only a structure placed on the Tough and complies with applicable regulations

Do you need a special driving license for the Scout?

No, using the Scout on the road requires no additional licence

What is included with the Scout?

The complete folding camper made of sandwich elements “CarPlan Construct” by Stadur
All associated fittings, hinges and seals
Two supports for the flap

Can I configure the Scout according to my wishes?

Absolutely. We realise every technically feasible request.

Can I have the Scout painted in the colour of my choice?

Sure thing. We make every wish come true. Special lacquers or lettering can cause additional costs, so we would make you a special offer in the case.

Do you need a mattress for the Scout?

Yes, the use of a mattress is recommended; the platform is hard, so a sleeping bag alone will not do. We offer a suitable 8 cm-thick, foldable mattress.

How can I order?

Contact us by email or phone and let us know your choice or your special requests. Our employees will discuss all technical details and options with you. After your Scout’s equipment has been determined, we will confirm the final price and the expected delivery time by email.
When you return the order confirmation, a binding delivery contract is concluded between us after 14 days and we will produce your special Scout

Is the agreed purchase price a fixed price?

Of course, unless you request special or change requests after placing the order with impact on pricing.

Is it possible to finance the Scout?

Indeed. Let us know your preferences and data and we will pass this information on to the financing bank. The bank will contact you directly and conclude a corresponding loan agreement with you.

Do you still have questions about the Scout?

Our customer service is always available:

Tel. 01729916833
peter@hartz-marketing.de

Here we go!
Configure your individual Scout in the shop now
Go to the Shop